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Please contact our customer service team at email@example.com for information on returns and exchanges. For your convenience, returns may be made within 90 days of original purchase date. For returns made at deryajewelry.com, a credit will be issued to an original form of payment. Shipping charges and sales tax are non-refundable. The customer is responsible for all shipping charges when an exchange takes place- your credit card will be charged for return shipping costs. Please allow 7-10 days for your return to be processed.